Comparison · Adolo vs Mekari Qontak
Adolo vs Mekari Qontak: Agentic WhatsApp CRM Without the Per-Seat Price Cliff
Mekari Qontak has strong enterprise footing in Indonesia, but its per-user model makes the bill climb fast as your team grows. Adolo is WhatsApp-first with agentic AI that actually takes action — priced per workspace, not per head.
Quick comparison
| Adolo | Mekari Qontak | |
|---|---|---|
| Pricing model | Per-workspace, from IDR 499K/mo | Per-user, IDR 400K/user/mo |
| WhatsApp-first | Yes — built for WhatsApp from day one | WhatsApp as one channel among many |
| Agentic AI | Takes action (follow-up, qualify, schedule) | AI as an add-on to a classic CRM |
| Setup fee | No setup fee (Starter/Pro) | Separate implementation cost, varies |
| Fits micro-SMBs | Yes, works solo from day one | Heavier fit for very small teams |
| Local support | Indonesian team, Indonesian & English support | Indonesian team |
| Product ecosystem | 13 sub-brands: Sales, Marketing, Build, Academy, Works | Mekari suite (HR, accounting, etc. — not WhatsApp-native) |
Competitor pricing verified Juli 2026. Official source: https://qontak.com/en/pricing/
3 reasons to switch to Adolo
Grow without a bill that punishes you
Per-workspace pricing means adding admins doesn't automatically inflate your monthly bill.
AI that acts, not just AI as a label
Adolo's agentic AI qualifies leads and schedules follow-ups on its own — not just a chatbot with a new name.
WhatsApp as the center, not an afterthought
Every feature is designed around a WhatsApp workflow — not an email-first CRM with WhatsApp bolted on.
FAQ
Is Adolo cheaper than Mekari Qontak?
For small-to-mid teams, yes — because Adolo doesn't multiply price by admin headcount. For large-team, enterprise-specific needs, compare Adolo's Growth/Enterprise plans against Qontak 360's offer.
Can I migrate from Mekari Qontak to Adolo?
Yes — reach out via our demo page for help migrating contacts and conversation history.