Terms & Conditions

Last updated: 19 July 2026

These Terms & Conditions govern your use of the adolo.id website and all services and products provided by PT Adolo Coaching Mentoring ("Adolo", "we", "us"). By accessing the site or making a purchase, you agree to the terms below.

1. Business Identity

PT Adolo Coaching Mentoring

Indonesia Stock Exchange Tower 1, Level 3, Unit 304, Jl. Jenderal Sudirman Kav 52-53, Jakarta Selatan

Email: [email protected] · WhatsApp: +62 877-9688-5208

2. Services & Products

Adolo provides business coaching & mentoring services and subscription-based software products (Software-as-a-Service / SaaS) for AI-powered marketing, sales, and WhatsApp communication automation (Agentic AI), including but not limited to AutoChat, OmniAds, and Alchem1st.

3. Pricing & Payment

Prices are listed in Indonesian Rupiah (IDR) and may include recurring (subscription) or one-time fees. Payments are processed via a licensed payment gateway provider (Midtrans). Services/products are activated after payment is confirmed.

4. User Obligations

You agree to use the services lawfully and not to misuse them for unlawful activity, spam, or violations of third-party platform policies (e.g. WhatsApp/Meta). You are responsible for keeping your account credentials confidential.

5. Refunds

Refund terms are governed by our Refund Policy.

6. Limitation of Liability

Services are provided “as is”. To the extent permitted by law, Adolo is not liable for indirect damages arising from use of the services. This does not remove your rights under applicable consumer protection law.

7. Governing Law

These terms are governed by the laws of the Republic of Indonesia. Any dispute will be resolved amicably or through the competent court in South Jakarta.

8. Contact

Questions about these Terms & Conditions may be sent to [email protected].