7 pertanyaan FAQ closing that harus ada di Knowledge Base — practical guide for Indonesian SMBs in the Adolo WhatsApp-first stack.
Samakan istilah AI / Agent / HITL agar sales dan Knowledge Base tidak saling lewat.
Key points
1. Berapa harga / paket?
Samakan dengan /harga atau daftar harga usaha.
2. Jam operasional?
Tulis jawaban singkat 2–4 kalimat di KB.
3. Cara order/booking?
Tulis jawaban singkat 2–4 kalimat di KB.
4. Area layanan / opsi antar?
Tulis jawaban singkat 2–4 kalimat di KB.
5. Cara bayar?
Tulis jawaban singkat 2–4 kalimat di KB.
6. Berapa lama proses?
Tulis jawaban singkat 2–4 kalimat di KB.
7. Bagaimana hubungi manusia?
Jelaskan eskalasi HITL.
Next checklist
- Samakan pemahaman tim (1 halaman ringkas)
- Update Intent terkait di KB Hub 5208
- Uji di WhatsApp dari nomor lain (HARGA / DEMO / MITRA)
Next step
Soft CTA — reply HARGA on WhatsApp Hub 6287796885208, or open Coba demo AdoloChat. Also see /harga and partner.adolo.id.
Do not overclaim. Meta/WA messaging fees are separate from AdoloChat subscription.
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