3 perbedaan AI biasa, AI Agent, dan AI that bertindak (bahasa UMKM) — practical guide for Indonesian SMBs in the Adolo WhatsApp-first stack.
Samakan istilah AI / Agent / HITL agar sales dan Knowledge Base tidak saling lewat.
Key points
1. AI biasa
Jawab teks/FAQ. Tidak mengubah data bisnis.
2. AI Agent
Punya peran + tool terbatas; sering masih “jawab dulu”.
3. AI yang bertindak
Lanjut ke CRM/jadwal/order, lalu manusia ambil alih jika risiko tinggi.
Next checklist
- Samakan pemahaman tim (1 halaman ringkas)
- Update Intent terkait di KB Hub 5208
- Uji di WhatsApp dari nomor lain (HARGA / DEMO / MITRA)
Next step
Soft CTA — reply DEMO on WhatsApp Hub 6287796885208, or open Coba demo AdoloChat. Also see /harga and partner.adolo.id.
Do not overclaim. Meta/WA messaging fees are separate from AdoloChat subscription.
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