5 kasus bengkel that must mekanik/manusia, bukan bot — practical guide for Indonesian SMBs in the Adolo WhatsApp-first stack.
Beachhead outlet daerah: order, booking, janji servis — kasir/mekanik tetap pegang exception.
Key points
1. Diagnosa kerusakan
Mekanik.
2. Janji waktu selesai pasti
Risiko overpromise.
3. Harga final setelah cek
Jangan dikunci bot.
4. Komplain hasil servis
Manusia.
5. Kasus asuransi/klaim
Manusia.
Next checklist
- Samakan pemahaman tim (1 halaman ringkas)
- Update Intent terkait di KB Hub 5208
- Uji di WhatsApp dari nomor lain (HARGA / DEMO / MITRA)
Next step
Soft CTA — reply DEMO on WhatsApp Hub 6287796885208, or open Mulai dari AdoloChat. Also see /harga and partner.adolo.id.
Do not overclaim. Meta/WA messaging fees are separate from AdoloChat subscription.
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