Knowledge Base sederhana: 5 bahan must before go-live — practical guide for Indonesian SMBs in the Adolo WhatsApp-first stack.
Samakan istilah AI / Agent / HITL agar sales dan Knowledge Base tidak saling lewat.
Key points
1. Profil usaha & jam buka
Konteks bot.
2. Daftar layanan/menu ringkas
Yang boleh dijawab.
3. Harga yang aman diungkap
Atau kisaran + eskalasi.
4. FAQ 5–10 paling sering
Inti KB.
5. Aturan kapan manusia
HITL tertulis.
Next checklist
- Samakan pemahaman tim (1 halaman ringkas)
- Update Intent terkait di KB Hub 5208
- Uji di WhatsApp dari nomor lain (HARGA / DEMO / MITRA)
Next step
Soft CTA — reply HARGA on WhatsApp Hub 6287796885208, or open Coba demo AdoloChat. Also see /harga and partner.adolo.id.
Do not overclaim. Meta/WA messaging fees are separate from AdoloChat subscription.
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